Yes, Kaymar Ridge Mounts are covered by a 5-Year Warranty.
Can I attach hooks directly onto Kaymar Platform Tray planks?
Yes, the channels underneath each plank are designed to hold ‘J’ of ‘S’ style hooks for easy tie downs.
Can I get someone to install my Kaymar Ridge Mounts?
Yes, our website has a list of outlets that can assist with installation.
Can I have Kaymar Ridge Mounts With a Sunroof?
This is vehicle dependant.
Can I modify Kaymar Ridge Mounts for another vehicle?
No – each Ridge Mount is designed for a specific vehicle.
Can I wash my Kaymar Platform Tray in an automatic car wash?
Yes, any accessories and items on the tray should be removed first.
Do I need to subtract tray/rack weight from max roof rating?
Yes – payload can be calculated by subtracting the weight of the Ridge Mount and Kaymar Platform from your vehicle's roof weight capacity.
Do your Kaymar Ridge Mounts make noise?
All roof-mounted items will create some wind noise. The low mounting height and streamlined design of the Kaymar Ridge Mount (and Platform) minimize any wind rush/noise.
How can the kaymar platform be mounted to my vehicle?
For the best fitment, we recommend using the Kaymar Ridge Mount specially designed for your vehicle. Details of available models can be found on our website
How Do I Clean My Kaymar Ridge Mounts?
Soapy water will give you the best results
How do the adjustable planks work on the Kaymar Platform?
The location of the planks can be adjusted by loosening the 2 bolts at each end of the plank, sliding them into the desired position, and re-tightening the bolts.
How heavy is the Kaymar Platform?
Depending upon the size, the Kaymar Platform weighs between 20-36kg.
How long does it take to assemble Kaymar Platform ?
About 30-40 minutes – simply follow the fitting instructions or watch the assembly video on our website first.
How much do Kaymar Ridge Mounts cost?
Our website, Kaymar.com, has all retail prices for our products. If no price exists just send us a message and we'll be in touch.
Is the Kaymar Platform Tray powder coated?
Yes, the platform is made from aluminum and powder coated for extra protection against the elements.
What are ‘corner entry’ points?
These are the drop bolt access points located in each corner bracket of the platform.
What are ‘outer edge/peripheral’ channels?
These are the channels on the vertical, outer edge of the platform. Each has a center access point for drop bolts that allow accessories/brackets to be mounted along the entire length of the platform.
What are the benefits of using Kaymar Ridge Mounts?
All Ridge Mounts are designed for specific vehicles. This ensures the mounting method is as strong as possible and the blades sit as close to the vehicle roof line as possible.
This results in two key benefits – reduced wind noise because of the lowest possible mounting height and it looks great on your vehicle.
While not increasing the roof load strength the Ridge Mounts help to spread the load more evenly over the roof of your vehicle.
What are your Kaymar Ridge Mount made of?
Our Ridge Mounts are laser cut from Stainless Steel and then powder coated for added protection.
What is a rooftop platform?
A rooftop platform, such as the Kaymar platform, is a flat surface/structure mounted to the roof of a vehicle. A platform can be manufactured from a variety of materials. Aluminum is an excellent material as, if it is designed and engineered correctly, it is very light yet strong.
What is the load rating of the Kaymar Platform?
The Kaymar Platform is rated to 400kg – Keep in mind your vehicle roof load rating will most likely be less than this. Check your vehicle Owners Manual for the details of your vehicle's roof rating
What’s the warranty for Kaymar Platform Tray?
5-Years - see our warranty page for more specific details
Can I install a rear bar by myself?
While installation difficulty may vary depending on the specific rear bar and vehicle model, some rear bars can be installed by experienced customers. However, for optimal fitment and safety, we recommend having your rear bar professionally installed by one of our partners.
What are rear bars used for?
Rear bars, also known as rear bumpers or rear protection bars, are designed to provide additional protection to the rear of your vehicle during off-road driving. They can also serve as mounting points for accessories such as jerry can holders or recovery points.
What is a rear wheel carrier?
A rear wheel carrier mounts to the rear bar and provides a secure and convenient way to carry a spare wheel. It helps free up space under the vehicle for a long-range tank as well as providing the ability to carry an extra tire.
Where can I get my bar work fitted?
We have partners located in the USA and Europe who are qualified and experienced in fitting our rear bars. You can find your nearest one on our stockist page.
What are the lead times on delivery
Our current lead times vary depending on the product and its availability. You can find estimated lead times by visiting the contact us page and submitting your inquiry.
Do you offer warranty on your products?
All warranty details are included on our warranty page.
How long does manufacturing take?
Manufacturing times vary depending on the complexity of the product and our current production schedule. Your installer will be provided with an estimated manufacturing time when placing your order, and our team will keep you updated on the progress of your order.
Where are you located?
We're an Australian company based in Melbourne, Australia but we have a team that stretches across Australia, New Zealand, and the United States of America.
Does X-bar have the same towing capacity as a standard towbar?
Yes, X-bar is designed to match the maximum towing capacity of your vehicle.
What is an X-Bar?
An X-Bar is designed to be the ultimate off-road tow bar. The key difference between a standard tow bar and an X-Bar is its ability to aid in the recovery of other vehicles.
The X-Bar is designed to be stronger than a traditional tow bar. It has heavy-duty end plates that attach to the vehicle chassis for added strength and a cross-bar which is also stronger.
The integrated rated recovery points have been engineered designed and tested to withstand loads in multiple directions. This compares to a traditional tow hitch box which is designed to tow weights in a linear direction only.
What are Rated Recovery Points?
These are attachment points mounted to a vehicle that has been load-tested to specific ratings. The outer recovery points on an X-Bar are rated to 9,000 pounds, the center-mounted recovery point is rated to 17,700 pounds.
The edges on the X-Bar’s recovery points are rounded to make them highly compatible with soft shackles.
What are the X-Bars Recovery Points Made Of?
X-bar recovery points are made from custom-forged 700-grade steel which ensures strength where it matters most.
What is the maximum clearance of the X-Bar?
The X-Bar generally sits higher on the vehicle than a standard towbar, up to 4” vertically, offering improved departure angles of 5 degrees compared with OEM and other aftermarket towbars. The difference in departure angle is different and specific for each vehicle.
What size hitch receiver does X-bar have?
The X-bar uses a standard 2”x 2” (50 x 50mm) square hitch receiver, the same as the vast majority of tow hitches.
What steel is the X-bar made from?
The X-bar is made from high-quality steel, it is then e-coated and powder-coated giving it extra protection when overlanding and off-roading.
When Do I Use Recovery Points
Recovery points should be used whenever you find your vehicle is stuck and in need of recovery. These points are not just there for show – they are a purpose-designed and rated rear-of-vehicle recovery system. Instead of relying on standard towbars or hitch boxes, which are not designed for extreme recovery loads, recovery points are purpose-built for this task.
Recovery points should be used whenever your off-road exploration hits a snag. Whether it's muddy tracks, steep slopes, or unexpected obstacles, having a reliable recovery system ensures you can navigate challenges with confidence and get back on the trail.
Why Can’t I Just Use A Mounted Recovery Hook?
This is an extremely dangerous way to attempt a vehicle recovery.
Tow hitch boxes are designed for towing and are tested only for that purpose. The different angles and forces created during a recovery (for example when using a snatch strap) could result in the hitch box, pin, or even the bar failing and becoming dislodged, with potentially fatal results.
Why Choose an X-Bar?
The X-Bar is not your average towbar. It's built tough for off-road action, offering improved departure angles, maximum tow ratings, and rear recovery points. If you're navigating challenging terrains, the X-Bar is your go-to solution.
