Terms & conditions

Secure Shopping

Autopacific USA LLC is conscious of the need for privacy & security for your online shopping experience.

We use sophisticated encryption technology. This means at the checkout, our servers and your PC encrypt (scramble) everything that you enter into your computer, such as credit card details, billing and delivery address. Because it is encrypted, other computers are unable to make sense of it, therefore keeping this information private.

There are visual clues on screen that tell you when you have entered a secure environment. In the bottom of your browser, the key or padlock icon, which is normally broken, becomes solid.

As part of the software used by Autopacific USA LLC there are secure processes built into the store. Specifically, the engine ensures:

Every order has a unique number
Every order is logged in a robust database
All your payment details can only be retrieved by Autopacific USA LLC in an encrypted session
Confirmation emails of your order are sent to you the customer

Email Policy

When you register your email address with us you go on a list to receive email announcements about products, offers and promotions from Kaymar and partner brands.

Every email message we send includes an email address to which you can respond. If at any time you decide you do not want to receive our emails simply click the unsubscribe link at the bottom of the newsletter. This will remove your email address from our mailing list. If you unsubscribe you will still receive emails specifically related to your online orders.

Delivery Policy

Delivery charges are calculated and added to your order after you enter your delivery location and before you enter your payment details. You get to see the full charge before completing your purchase.

We support delivery of all of our products anywhere in Continental USA (Excluding Hawaii and Alaska); however some isolated regions may require additional delivery time. If this is the case for your area we will notify you of this. We do not deliver outside the United States of America, however overseas orders may still be placed with an United States delivery address.

The anticipated despatch time will be within 2 working days unless an item ordered is out of stock in which case you will be notified of the expected additional delay. Deliveries are made by courier. The delivery company used is dependent on your delivery location and the size of the items ordered. Our delivery charges are as follows:

Description of Products

Each product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information, including Product Descriptions, appearing on this Website at a particular time may not always reflect the position at the exact moment you place an order.

Returns & Damaged Goods Policy

At Autopacific USA LLC, we stand by the quality of our product. If you wish to return your product then visit our warranty page for a goods returned procedure.

Pricing Policy

All prices are stated in Untied States dollars and excludes any local taxes

Site Usage Terms

This site and its content is made available for the purposes of shopping online with Autopacific USA LLC and providing information about Autopacific USA LLC's products.

Reproduction of the images and text on this site for any other purposes is prohibited.

Autopacific USA LLC, a division of GUD North America Inc.
850 Corporation Trust Center, 1209 Orange Street,
Wilmington, 19801, Delaware, USA

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